This learning program is facilitated online using Zoom. You will receive a Zoom invite email within one business day from purchase, including a calendar placeholder and a link to join the online session/s.

Program Overview

27th November - 3 Hours 
10am AEST | 11am AEDT | 8am AWST | 1pm NZST
Online Delivery

Coaching Conversations and Effective Feedback equips frontline leaders with the skills necessary to conduct impactful coaching conversations and provide constructive feedback. 

After participating in this workshop, leaders will understand the key elements of effective coaching and feedback, including techniques to foster open communication, active listening, and delivering feedback that drives performance improvement.

Participants will learn how to engage their team members in meaningful conversations that support development and growth, as well as how to handle challenging feedback situations with confidence and tact. 

This practical three-hour workshop ensures ample opportunity for participants to practice their new skills through interactive demonstrations and activities.

Key Learnings:

• Understand how to leverage neuroscience techniques to deliver effective, quality coaching and feedback.
• Learn our four-step coaching process which guides you through setting the scene, seeking understanding, sharing ideas and recommendations, and shaping an action plan.
• Explore strategies to successfully manage off-topic responses and comments, effectively engage quiet or avoidant individuals, and tactfully deal with dominating or derailing behaviour.

Program includes: 

• 3 hour online (Zoom) workshop
• Participant workbook

AIHS CPD Program

Completing this facilitated workshop offers up to 3 CPD Points towards Learning Activities as part of the Australian Institute of Health & Safety CPD Program.

The workshop is designed for a maximum of 20 participants, allowing for an engaging and supportive learning environment. 

So register for Coaching Conversations and Effective Feedback today!

If you have any questions, please feel free to reach out to [email protected].